Workplace Services Canberra

Who are your workplace conflict resolution services for?

We work as independent workplace conflict consultants for HR teams, senior leaders and people managers. We help with conflict, complaints, culture issues and communication breakdowns through a practical, confidential process.

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Should we choose mediation or workplace conflict coaching?

For a specific dispute or relationship breakdown between staff, workplace mediation is usually the right starting point. If a manager needs ongoing help with difficult conversations or change, leadership and conflict coaching often fits better. This post gives more detail on which might be more suited to your needs.

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Can you talk with HR or the referring manager before we decide?

Yes. We meet HR or the referring manager first to understand the situation and any safety or psychosocial risks. We then recommend mediation, coaching or a staged approach.

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Can you help with workplace conflict outside Canberra?

Yes. Many matters run in person in Canberra. We also deliver mediation and coaching online across Australia, which suits hybrid teams and staff in different locations.

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How does resolving workplace conflict support our WHS and psychosocial risk obligations?

Conflict, poor working relationships and bullying are psychosocial hazards. Resolving them early improves communication, clarifies expectations and helps managers respond within your WHS framework.