Workplace Services Canberra
Workplace conflicts don't resolve themselves—they escalate. Get professional help to resolve disputes quickly with workplace mediation and conflict resolution services in Canberra. We help teams, managers, and organisations address workplace conflicts through:
• Workplace mediation for colleague and manager disputes.
• Conflict resolution facilitation for teams.
• Leadership coaching for managers and executives.
• Conflict management coaching for leaders.
With same-week availability and fixed fees, we provide confidential support to government agencies, Canberra businesses and not-for-profits. Book a free 15-minute consultation to discuss your workplace dispute or leadership development needs or give us a call to discuss your situation.
Workplace mediation and leadership services in Canberra
We work with teams, managers and organisations experiencing conflict, change or communication breakdowns. We help you resolve disputes faster, restore working relationships and strengthen leadership capability.
Sessions are available online Australia‑wide or in‑person in Canberra, depending on what works best for you and your workplace.
Frequently Asked Questions
What types of workplace issues can mediation help with?
Workplace mediation can help with personality clashes, communication breakdowns, tensions between colleagues, and conflict between staff and managers. It is also useful for team culture issues, return‑to‑work disagreements, and disputes about roles, workload or performance expectations.
When should we consider workplace mediation instead of HR managing it internally?
Mediation is most helpful when an issue is ongoing, emotions are high, or internal processes have not resolved the problem. It is also appropriate where there is a risk of formal complaints, stress claims, or staff leaving if the situation continues.
Who attends a workplace mediation session?
Typically, the people directly involved in the conflict attend, along with an independent mediator. Support people for each participant may also attend with prior discussion and agreement with the mediator.
Is workplace mediation confidential, and will it go on my HR file?
Mediation is a confidential process, and discussions in the room are not shared beyond the participants and agreed organisational contacts. HR or management may receive agreed outcomes or actions, but not a detailed record of everything that was said.
Are managers or HR in the room during mediation?
Not usually. The mediator first meets privately with each participant, then runs a joint session with just with the people who are in conflict.
Can you work with remote or hybrid teams?
Yes. Workplace mediation and leadership coaching can be delivered via Zoom or similar video platforms for remote or hybrid teams. This is often the most efficient way to bring together staff who work across different locations across Australia or have flexible work arrangements.
What happens after a workplace mediation – do we get anything in writing?
At the end of mediation, we help participants record clear, practical agreements about behaviour, communication and any workplace changes. With consent, a summary of these agreements can be shared with HR or managers so there is a concrete plan for follow‑up and accountability
Contact Us
ADDRESS
L9/2 Phillip Law St,
Canberra ACT 2601
PHONE
02 6243 4891 (9am to 5pm) Mon to Friday